DW Knowledge base – upgraded to pro and now have blank titles

nrgandrew
asked 7 years ago

DW Knowledge base – upgraded to pro and existing content now has no titles – i.e. blank titles in backend

I removed the free plugin, and then uploaded the pro plugin, then Blank titles!

Content is still there when you open to edit, but re-saving does not re-populate title though!!

3 Answers

DominicStaff
answered 7 years ago

I have checked and it’s some bug come from our plugin. We have fixed this issue, please send me your email, I will send you the new package of the plugin or username & password of your site, I will help you install the new plugin.

DominicStaff
answered 7 years ago

I have helped you fixed this issue, you can check your site now.

nrgandrew
replied 7 years ago

yep this one looks good now. thanks. I presume you will be including this fix in future plugin update files?

Dominic Staff
replied 7 years ago

Yes, we will update it in the next version of the plugin.

Ruthanne Reid
answered 7 years ago

Could I please get in on this? The current version of the plugin still gives (no title), and my earlier question was never approved. 🙁

Dominic Staff
replied 7 years ago

Please send me username & password of your site via private option in the following question: https://www.designwall.com/question/titles-of-my-pages-are-set-to-no-title-2/
We will help you resolve it.