Karl SInfield
asked 6 years ago

I see other people have had this problem, but I can’t see a solution. Basically, the widgets that require other widgets to be dragged on to them are not working. You drag the widget on and nothing happens. Cheers!

Karl SInfield
replied 6 years ago

More info – I’ve tried in two different browsers – Chrome and IE. Also tried deactivating all plugins. Same result.

5 Answers
Wilfred
answered 6 years ago

Hi Karl,
It’s hard for me to detect the issue now please send me the site URL and admin account (via private answer) for further checking.

aitolnews aitolnews
replied 6 years ago

I had the same problem. Check the plugins and the version of wordpress or whatever you use.

Saints
answered 6 years ago

Just tested this in a localhost with a clean (latest) version of wordpress and dwfocus.
It does work, so i can confirm what aitolnews says and agree that you probably need to update something..

DominicStaff
answered 6 years ago

 At the moment, the DW Focus isn’t yet already to be compatible with the latest WordPress 3.9.
Please note that, the WordPress latest release has included lots of changes and we are already working on that to make it compatible so that it’s taking some time and we will release it in the next two weeks.

DominicStaff
answered 6 years ago

I have checked your site and DW Accordion & Tabs still working fine.
At the moment, you just possible use the DW Accordion widget on the sidebar.
Please find here for the document guide on how to configure the theme as our demo: http://cmspioneer.com/designwall/guide/dw-focus/

Karl SInfield
replied 6 years ago

Hi, sorry for the late response, I’ve been away. I tried it with a clean install, using the quickstart sample data, and it does indeed work, it must have been something left over from a previous theme that was causing the error. Thanks for looking into it anyway.

Dominic Staff
replied 6 years ago

Firstly, please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one and let us know if you find the problematic plugin(s). Maybe there is a conflict in plugins.
If you still face there issue, you can send me username & password of your site for further checking (via private answer).

Marco Mark
answered 6 years ago

I ran into the same issue and worked out what the problem was (for me anyway)
I have the following line in my child theme functions.php: define(‘DW_TEMPLATE_URI’, get_stylesheet_directory_uri() . ‘/’ );
If i remove the line, the widgets work fine. To fix it I copied the assets/admin folders from the parent theme to my child theme and now it works with the extra line in my functions.php. 
Hope that helps.

Afit Husni
answered 6 years ago

i have same problem, and dw tab have problem with jetpack plugin. you can deactivate one of jetpack function (widget visibiity), and dw tab will work! just share my experience 🙂

John Lua
replied 6 years ago

I am using DW Argo, and both DW Accordion and DW Tabs are not working per your guide even with all the plugins deactivated. Please investigate.

Nitin Baldha
replied 6 years ago

Same here. After deactivating “visibility” function from jetpack, it is working fine. Any solution/fix from developers on this ?

DominicStaff
answered 6 years ago

Hi,
Currently, this problem is conflicting with Jetpack widget. We don’t check and fix it yet right now. We send and notify our technical team, so that we will update and check.

George Henrique Queiroga
answered 5 years ago

You solved the problem ?

dominic Staff
replied 5 years ago

Our DW Focus update has been released. You can have a quick glance at new features in this blog post: http://www.designwall.com/blog/dw-focus-new-update-version-1-2-0/
When you used or update it, If you have any issue, you can create a question and we will help you resolve it.
Regards,

Powered by DW Question & Answer Pro