DWQ&A Assign Ticket Issue

shirodx
asked 5 years ago

I can assign a ticket to a user, they get the email notification fine and it links to the question, but when “My Ticket” is selected they get the message, “Sorry, but nothing matched your filter”. Reinstalling the plugin does not work.

1 Answers

DominicStaff
answered 5 years ago

Please send me your username & password of your site for further checking.

shirodx
replied 5 years ago

Sorry, it’s not a publicly accessible site.
Is there anything that I can check for? File to look into, edit?
Thanks.

Dominic Staff
replied 5 years ago

Very hard to find a solution, we need to check your site. you can use the private answer under the answer box.