Do An Duy
asked 2 years ago

Hi,

When someone who hasn’t logged in asks a question and it gets an answer, that person doesn’t receive a notification via email.

Is this intentional or is it a bug?

1 Answers
DominicStaff
answered 2 years ago

Yes, the plugin does not support to send the notification email to the anonymous user. Just supported the user logged to asks the questions.

Do An Duy
replied 2 years ago

Thanks, Dominic. Why is that? Version 1.0.5 allows this.

Dominic Staff
replied 2 years ago

Yes, we have disabled this option in the latest version. The plugin will not save the email of the anonymous user.

Do An Duy
replied 2 years ago

What was the reason for that?
I think it’s better that some users can post questions without registering.
Will this change be reversed in the future?
Or do you guys plan to create an option in settings for this?

Dominic Staff
replied 2 years ago

Yes, we are checking to improve this issue and will update it in the next version.

Do An Duy
replied 2 years ago

Thank you. I look forward to the update.

Dominic Staff
replied 2 years ago

We have fixed this issue, I sent the latest version for you via email. Please check and help me test the plugin.

Do An Duy
replied 2 years ago

Thanks a lot for your update.

However, I think you forgot to attach the zip file.

Dominic Staff
replied 2 years ago

I have shared a link to help you download the plugin, please check it.

Do An Duy
replied 2 years ago

I found it. Somehow Google Drive didn’t notify me. Sorry.

I installed the version and it works correctly. Now the anonymous user does receive email notifications of answers.

Thanks so much for this fix!

Dominic Staff
replied 2 years ago

Yes, If you have any issue or question about the plugin, please let me know, we will check and fix it.

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