Egen TutuHello.
1. I add text on Welcome-Box on Social Wall.
https://yadi.sk/i/3K-LM8b9rcmBZ
After refreshing the page can see the damaged font
https://yadi.sk/i/Tso6QmIJrcmBd
and this broken on Home Page
https://yadi.sk/i/s227WGwdrcmCW
2. I have problem with Facebook link. I add my profile on “Facebook Username” (https://www.facebook.com/geometreefurniture–> geometreefurniture)
https://yadi.sk/i/IDcbmkJwrcmBu
But on HomePage->FaceBook-Box link to the Facebook.com, but not my link facebook.com/geometreefurniture.
https://yadi.sk/i/Wu36qLpUrcmCA
Help me. Thanks.
Hi, for your situation, i’ve check on my local host and seeing that the theme work fine, Right now the DW Fixel have update to version 1.1.2, with the Facebook block re-work, and many bug fix, you can try update to the latest version of DW fixel : https://www.designwall.com/wordpress/themes/dw-fixel/
If you still facing this issue, please send me your website and an admin account to log-in via private answer. We’ll help you resolve the problem.
I bought the theme through http://themeforest.net site. How to update it? (my version 1.1.0)
According to the new license scheme, we apply the limit 1 year to update and technical support which is quite common across WP theme clubs now.
In your case, I would like to make an exception that I will enable the update access so that you can upgrade your theme to our latest version for free, no extra cost for this. And you can use this version for lifetime.
However, if you wish to get future updates or technical questions access, a renewal fee $34.3 will be applied then.
Hope for your understanding.
Egen TutuI bought the theme 2 May 2016
ok, please wait
ok, you can check your profile right now, you can download the latest version from our website.
Thank, you.
After the upgrade theme on the ftp, my changes will not be lost on the site ???
DominicPlease send me username & password of your site, I will check and help you resolve it.
Thank, you.
After the upgrade theme on the ftp, my changes will not be lost on the site ???
I sent you in the mail to access the site. Look please Wellcome box and update the theme
You helped me?
I have helped you resolve this issue, you can check your site now, and help me change the heading 1 and heading 2 of the Welcome box, I have put some words to check your site.
I refresh home page, and welcome-box broken now
Thanks for your help in updating the theme
You helped me?
You helped me?
Hello, we never got to do Heading 1 and Heading 2 in the wellcome-box. site: geometree.by
login and pass to the site i sent to you yesterday.
Thanks
DominicI have helped you resolve this issue, you can check your site. It working fine now.
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