jonbanff
asked 3 months ago

First of all I love the plugin. I am having difficulty with the related questions plugin – it seems to display the same list of questions below each answer. How do I change this so that the related questions are truly related?
https://cityskin.com.au/frequently-asked-questions/

3 Answers
jonbanff
answered 3 months ago

Hi Dominic
Thanks for looking into this. I still think that the plugin isn’t quite correct. If we compare the following questions (we has almost 300 on the site):
 
After a double chin injection will the skin where there was once fat be saggy?
Do you use dermal fillers in the frown lines between the eyebrows?
Can anti-wrinkle treatment turn out the lip?
 
They all have the same Related questions at the bottom:
Related questions

 
Please could you look again – the plugin keeps showing the same 3 questions on most pages and is not dynamic based on content as far as I can see. Does the plugin rely on taxonomies, tags, categories or a combination of all of those?

Dominic Staff
replied 3 months ago

Please send me your FTP account and username & Password of your site for further checking.

jonbanff
answered 3 months ago

Is there a front end way of looking to see what the problem is or can I send single files? I’d rather not give out FTP access

Dominic Staff
replied 3 months ago

You can download the Akeeba Backup in the following link: https://www.akeebabackup.com/products/akeeba-backup-wordpress.html
Then upload via Plugin menu in the Dashboard. After activating the plugin, you can create a backup file then send me this file backup. We will install on our localhost to check this issue.

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