Tuas
asked 4 months ago

As an anonymous user I cannot comment. The page refreshes as if the comment goes through but nothing is present. Admin roles can comment. Also the permissions to post comments for anonymous are checked.

4 Answers
DominicStaff
answered 4 months ago

Please send me username & password of your site for further checking.

DominicStaff
answered 4 months ago

Please send me your FTP account for further checking. We will help you resolve it. 

DominicStaff
answered 4 months ago

I have checked your site and submitted a comment for the Test question, I see that the plugin still work fine. 
I think you have resolved this issue. 

Arario
replied 4 months ago

Admin comments work. Anonymous comments still does not work.

Dominic Staff
replied 4 months ago

Yes, I have summited comment with the anonymous user.

Dominic Staff
replied 4 months ago

Yes, I have summited comment with the anonymous user.

Arario
replied 4 months ago

Please post an anonymous comment on the website and leave it. I do not see your comment and my anonymous comments do not work either. I need proof because it is not working for me, even when I strip the site down to just the plugin and theme.

Arario
answered 3 months ago

Nice, just say “It Works” without any proof and the problem is resolved. Great Support….. Why even have support if you don’t even help.

Dominic Staff
replied 3 months ago

Please accept my apology for the delay in getting back to you. We will check again.

Dominic Staff
replied 3 months ago

We have helped you fix this issue, you can check your site now.
We have added the following code to the functions.php file

add_action( ‘after_setup_theme’, ‘dwqa_remove_filter’, 99 );
function dwqa_remove_filter(){
remove_filter( ‘comment_form_default_fields’, ‘oceanwp_modify_comment_form_fields’ );
}

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