info.agnikz
asked 8 years ago

Chrome(version 27)  and FF(version 22) – when click on any menu item Black box appears

 

5 Answers
info.agnikz
answered 8 years ago

More details on the above issue

Seems that this is only an issue on FF and chrome installed on Win8. Black box does not appear on WinXP and Win7

 

However there is another issue on Chrome27/WinXP and Chrome27/Win7 – when I resize window, then navigation does not slide from left. it does not do anything.

DominicStaff
answered 8 years ago

I have checked my demo on the FF & Chrome but there is no the problem.

Please find screenshots here:

FF v22:

See the screenshot: http://imgur.com/5vZkuq3

Chrome v27:

See the screenshot: http://imgur.com/4bBh8NQ

You can send me your site for further checking.

Regards,
Dominic

info.agnikz
replied 8 years ago

Did you check on windows 8

info.agnikz
replied 8 years ago

If you check Demo site for argo in windows 8 /chrome you will see the issue… I haven’t installed theme yet on my site because of these issues. It would only leave bad impression on clients.

info.agnikz
answered 8 years ago

Hello DW team,

any updates on this???

DominicStaff
answered 8 years ago

Sorry for our late reply!

We have tested our Argo Demo in win 8, Chrome and FF, however we found no such error as you described. Please send me your site URL for further checking.

Regards,
Dominic

info.agnikz
replied 8 years ago

Sorry, I had to uninstall theme due to this issue. Site is not live. I can make it live once the issue is resolved.

Firman Nugraha
replied 8 years ago

hey btw i have also the same problem here. i use my ultarbok run win8. the problem is not appear when i use mouse or arrow pad. but when i navigate it using touch, the black screen appear

DominicStaff
answered 8 years ago

To resolve your problems, you can log in to Dashboard > Theme > Customize. add the following code in the “DW Focus header script”

<style>

@media (min-width: 1025px) {
    .navbar .nav {
        height: auto !important;
    }
}</style> 

Hope this helps !

Regards,
Dominic

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