wdrescher
asked 11 years ago

I need help with this as I have tried the suggestions in the custom installation instructions and it did not work. When switching themes it shows and can be modified but once the theme switches it doesn’t work. It might be the page template beng not right or calling of the page template… Help would be very appreciated, thanks!
Website:
http://imwjd.com/GlassRX/dwqa-questions/

2 Answers
DominicStaff
answered 11 years ago

Hi there, 
If you have followed our user guide and still could not configure the plugin, please send us a private question with your site admin account. We will help you out.
User guide link:http://cmspioneer.com/designwall/guide/dw-question-answer-plugin/

Cheers and Happy New Year!

Kido D
answered 11 years ago

Hi Wdrescher,

I have checked your site, the problem was that your current theme has the higher permission to override page template of DW Q&A plugin. We have resolved that problem.

Regarding to the style integration of Q&A plugin for your theme, please follow our guide here http://designwall.com/guide/dw-question-answer-plugin/#Style_integration.
If you have any trouble while trying to get it done, you could send us the ftp account and we’ll do it for you.

Hope that helps!

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