Torrey Leonard
asked 9 years ago

Hi there,

My questions page, (temporarily set to http://1776movement.com/dwqa-questions/) is horrifyingly ugly. Of course this is not DesignWall’s fault- my theme is what is messing everything up.

So, in order to integrate my theme, I’ve gone through every step given [here.](https://www.designwall.com/guide/dw-question-answer-plugin/style-integration/) However, the questions page hasn’t changed in the slightest bit. I just want it to look like your questions page!

Let me know what I could have done wrong. I’ve seen a lot of stuff on content-wrapper.php files around here, but nothing in the Documentation on it. Is that the problem?

Also, in case it’s important, I’ve placed the dwqa-templates file in both my X theme and the X child theme.

Thanks!

5 Answers
DominicStaff
answered 9 years ago

I can not access your question page, you can send me your link that you are working. Also, you can send me username & password of your site for further checking.

Biorexo
replied 5 years ago

HI Dominic, i have the same problem with a goodlayers theme for days now…. i haven not been able to resolve and i have followed the instructions https://www.designwall.com/guide/dw-question-answer-plugin/style-integration/ , im at a loss how to resolve this. Sorry, please help :)?

Dominic Staff
replied 5 years ago

You can try to edit style and layout now, I have checked and tested with some custom and see that the plugin work fine.

Biorexo
replied 5 years ago

HI Dominic if i purchase the pro version will i have the same look and feel as your support forum and still be able to have my seperate pages with my current website theme ? Apologies but im not very technichal and just want to check before

Biorexo
replied 5 years ago

Please let me know as its great demo site

Biorexo
replied 5 years ago

Also Dominic will it be possible to add a Consent Checkbox in the ask questioon form ?

Aaron Giebel
replied 5 years ago

@Biorexo
The theme on designwall.com has not been publicly released, so you will not be able to have the same styles, but you will get the same features.

Biorexo
replied 5 years ago

Hey Guys, as you can tell im not happy with the look and feel of the free version so i have paid for the Lifetime Access Package but in the plug in list there is no download link for Q&A pro. I downloaded all the other plug ins but my version is still the free version. Please help? Also any help on how to improve the look and feel would be great as i like my current theme for seperate pages and would like to use a similar style themes as your demo of the Q&A pro?

Aaron Giebel
replied 5 years ago

The lifetime access is for addons yo the dwqa FREE plugin. The pro version already includes these addons. You save 81 dollars and you will get a nicer look and feel with three styles to choose from. You can purchase the PRO plugin here

https://codecanyon.net/item/dw-question-answer-pro-wordpress-plugin/15057949?s_rank=10

Biorexo
replied 5 years ago

Sorry Aaron but i already paid for lifetime and on website pricing page it says all plugins included. ? “download of all our current & upcoming plugins during your subscription.”

Biorexo
answered 5 years ago

i already paid for lifetime and on website pricing page it says all plugins included. ? “download of all our current & upcoming plugins during your subscription.” please send me the pro version download link

Dominic Staff
replied 5 years ago

Yes, we are checking and will update the plugin to your profile now.

Biorexo
replied 5 years ago

Thank you Dominic.

Also please advise me if it is possible to include a consent opt in / sign up tick box or and on off button to marketing materials via email ?

Dominic Staff
replied 5 years ago

At the moment, the plugin does not support to include a consent opt as you mentioned here.

Biorexo
replied 5 years ago

ok thanks Dominic, n the future is it possible to get this custom made by a developer ? Also thank you for the pro plugin, should i remove the addons plug in now that pro is installed to avoid conflict ?

Dominic Staff
replied 5 years ago

Yes, you should disable the addons. We have included all the addons to the pro version.

Biorexo
answered 5 years ago

i installed the pro and the style on the questions page is excellent but the ask question page is not showing the same style ? http://www.biorexo.com/biorexo-ask-question-how-to/

Dominic Staff
replied 5 years ago

we can not check your site. Please send me the username & password of your site for further checking.

Biorexo
replied 5 years ago

hey Dominic i sent to you before the username and password on this thread

Biorexo
replied 5 years ago

Any luck ?

Biorexo
answered 5 years ago
Biorexo
replied 5 years ago

sorry this isnformation is now posted in public, can you please delete afterwards?

DominicStaff
answered 5 years ago

We have helped you update the style for the submit question form. 

Biorexo
replied 5 years ago

Thank you

Biorexo
replied 5 years ago

Sadly i continue to have theme conflict. Maybe you can advise me how to resolve it or explain the previous resolution and i will try ; http://www.biorexo.com/pain-relief/question/uncategorized/test-3/

Dominic Staff
replied 5 years ago

You can check the single question now, I have fixed the issue.

Biorexo
replied 5 years ago

hello single ask question error page seems to not be responsive. i used firefox in this example but may be an issue in other recent browsers

Dominic Staff
replied 5 years ago

I have checked and see that the single question showing well on the mobile.

DominicStaff
answered 5 years ago

About the Ux format as our site. 
At the moment, we have custom and update style for only the DesignWall site and we can not publish this code. 
If you want to get the style and layout as our site, we can help you custom the theme with a charge of fee (about $100).

Biorexo
replied 5 years ago

Ok Dominic im afraid i cannot afford to pay again, can you please update the ux format to match your site within the already paid version ?

Biorexo
replied 5 years ago

and please set up the automated category selection but if the user wants to select a different category please enable it as an option

Dominic Staff
replied 5 years ago

I know what you want. However, this UX format can not provide in the pro version. The plugin getting the style and layout of the theme and the themes are different about the code and layout/style.
We need to check the theme to custom.

About the Category in the submit form, I have helped you fixed it, you can check the ask question page now.

Biorexo
replied 5 years ago

Thank you for updating category list, there are now two anything pain related options in the list rather than one, if its easy fix please try resolve this. Also with UX, can you please help optimise my ux within the paid plan, what is the best solution you can offer? For example if you look at my question and answer page you could optimise this page to have the ask question button and remove all the original website theme widget content https://www.biorexo.com/pain-relief/anything-pain-relief/how-to-apply-chronic-pain-patch/ … please help optimise the fourm ux experience with your knowledge and expertise as i know you will have huge knowledge about what works best…please … im putting everything into my business to try help people who suffer with chronic pain and id love to make a difference to peoples lives , please help me along this journey.

Biorexo
replied 5 years ago

Dominic its now the 17th february which is a long time asking for some improvements in the ux structure., i appreciate you cannot give the exact same as i am not prepared to pay more money but please improve the ux structure within the design limites of what is already paid for?

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