Just bought the DW Focus theme and no download links sent

Ahmed Kamara
asked 11 years ago

H I just bought the DW Focus theme and it doesn’t appear on my dashboard to download and no link or email sent to my email address. Please rectify this immediately as i bought the theme use it today being my day-off. Thanks

4 Answers

Murat Tekmen
answered 11 years ago

Since there is no proper help on this forums, you can download your theme clicking your username on the upper right section and choose the purchase menu. And download your theme..

Ahmed Kamara
answered 11 years ago

Thanks for your help but i tried that and nothing is showing on the downloads section

Murat Tekmen
replied 11 years ago

Sorry to hear that, then you need to wait to get some proper help from Design Wall stuff mate, sorry.

Ahmed Kamara
answered 11 years ago

Thanks for your help but i tried that and nothing is showing on the downloads section

Jackie Lord
answered 11 years ago

Hi Ahmed Kamara

Can you give me the email which you used to purchase our theme?
I will check and add theme download link to your profile.
You can send email to help[at]designwall[dot]com

Regards,
Jackie

Ahmed Kamara
replied 11 years ago

I have sent you an email now with this information. Kindly make download link available as i have work to do on my website. Thanks

Jackie Lord
replied 11 years ago

I have sent the invoice to your email address, used to register at our site. Please check your mail box and your profile to get the Download link.

Sorry for our delay,
Jackie

Ahmed Kamara
replied 11 years ago

Thanks received but just tested with a post and date showing seems to be wrong. Can this be rectified? I also noticed that both featured image and image thumbnail are showing on posts. Please help.

Jackie Lord
replied 11 years ago

Hi Ahmet, I answered your question at: http://cmspioneer.com/designwall/question/incorrect-date-on-posts-and-double-images-on-posts-please-help-urgent/. Hope they answer your questions