I am having log-in issues with DW Q & A plug in. When users create an account to post a question, they are not prompted to create a password nor are they receiving an email with a password log-in. Therefore, they cannot respond to their thread or post a new question unless they use another email address every time.
Any suggestions to fix this issue?
Thanks
Hello Lisa !
Please send me username & password of your site (via private answer) for further checking.
Thank you! You should see private info below…
Hi Dominic! Any word on this issue? I have not been able to figure it out.
Thanks for your help!
Lisa
Hi Lisa !
Apologies for the delay in replying to you. Please send me your FTP, we will help you resolve this issue.
FTP info below in a private message
Do you need more information from me?!
Thanks,
Lisa
Hi @ljudkins ,
I have checked your site, your problem came from W3 total cache – minify js function. it broke js files. I am not sure about what js file is broken but i am checking our plugin and will fix it if it came from our plugin. Also I temporarily disable this function on your site and your question page work fine at the moment.
Regards
ok yes its still pretty buggy tho, no way to reset password if you can’t remember it or change from the default password…
Thanks
Is there a similar forum plug-in?
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