Dushyant
asked 7 months ago

Questions do not appear in the the dashboard “Questions section” after the Question Form is submitted.
Also there is no successful confirmation provided to the question submitter about the question being submitted successfully.
Pl check – https://screencast-o-matic.com/watch/cqXujoUkgn

5 Answers
DominicStaff
answered 7 months ago

Please send me the username & password of your site for further checking. 

DominicStaff
answered 7 months ago

Yes, your info is private. We are checking your site.

olpo
answered 7 months ago

Hi,
I have the same problem.
Questions and answers will not be saved if submitted via the frontend.
Best regards,
Ole

DominicStaff
answered 7 months ago

Hi Guys, 
Please send me your FTP account via private question and we will check and help you resolve the issue now. 

DominicStaff
answered 7 months ago

Please check your account, we can not access your FTP.

DominicStaff
answered 7 months ago

Hi @dushy
We have checked your site and see that the DW Q&A conflicting with the River Rafting form plugin. At the moment, you should disable this plugin. 

olpo
answered 7 months ago

Hi @Dominic 
you got my ftp login via envato purchase request and the problem seems to be fixed by you.
Can you give me the solution for this issue? Maybe i plan to use the plugin on other website, so if there this problem still exist i can fix by myself.
Thanks!
Best regards,
Ole

Dominic Staff
replied 7 months ago

We have checked and disabled the DW Q&A plugin then enable it.

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