Hrishi
asked 1 month ago

I have update the plugin. After update, I cant see answers. Please assist me

3 Answers
DominicStaff
answered 1 month ago

Please send me username & password of your site for further checking.
 

dqek
answered 4 weeks ago

I have the same problem. The answers to the questions are on the system, but they are not associated with individual questions after the plugin is updated.

Dominic Staff
replied 4 weeks ago

Please send me the username & password of your site for further checking, you can create a private question.

dqek
replied 3 weeks ago

Hi, can you help me with that? I sent the accesses in a private message.

DominicStaff
answered 3 weeks ago

Please accept my apology for the delay in getting back to you.  In this case, you should back-up your site and then let me know. We will check and help you update the site.

dqek
replied 3 weeks ago

Thank you. The website is backed up.

Dominic Staff
replied 2 weeks ago

Please send me your FTP account, I forgot this request in the previous answer.

dqek
replied 1 week ago

Did FTP access help you?

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