Valerija Spasojevic
asked 4 years ago

How to make to send email if someone upvote/downvote on my question?

2 Answers
DominicStaff
answered 4 years ago

Hi,
Unfortunately, Our plugin does not support to send the email if someone upvote/downvote on the question.
Regards,

Do An Duy
replied 3 years ago

I have the same question and thank you for clarifying.

But why did you guys put the following on Envato?:
“This is also a key feature in a Question & Answer system which can be considered as the biggest difference between the Q & A system and traditional Forum. This feature helps people vote for other people’s questions that they’re interested in. The user who submits vote will automatically get a notification email every time a new answer is added to this question.”

Dominic Staff
replied 3 years ago

Yes, in my answer from 12 months ago, the plugin disabled temporarily this feature and I remember the plugin does not support to upvote/downvote on the question or answer. However, the plugin has updated, improved some feature and option. Currently, it working fine and we are stilling improve it. Right now, you can upvote/downvote on the question or answer, you can go to the demo here: http://demo.designwall.com/#dw-question-answer
Please let me know, if you have any issue or question. I will check and help you resolve it.

Do An Duy
replied 3 years ago

Thank you for your answer, Dominic.
I understand that you can upvote/downvote the question or answer.

But the problem is you said “The user who submits vote will automatically get a notification email every time a new answer is added to this question.”

I’ve tested this and found that it is not the case. I upvoted a question, answered it with another account but didn’t receive any email notifications.

Dominic Staff
replied 3 years ago

Oh, I see, I have checked this paragraph on the codecanyon and it’s a mistake from Writer while write content for this plugin. We are checking and remove this content: “The user who submits vote will automatically get a notification email every time a new answer is added to this question.”. Sorry about that, and Thank for your feedback.
However, we can customize the plugin to support it. If you want to have it, we are ready to help you as a custom work with a charge of fee (about $29)
In case that you are still interested in the feature, please kindly let us know, we will check and estimate the time.

Do An Duy
replied 3 years ago

OK. Thank you very much for your clarification, Dominic.
I will consider that and will contact you when I make my final decision.

DominicStaff
answered 3 years ago

Yes, If you have any issue or question, please create a new question and let me know detail about it, I will check and help you resolve it.

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