Hi
In our single question page, we have two issues that we would not fix, and need help with:
- Author name does not show up.
- language switcher does not show up.
We have a Q & A Pro version
We appreciate it if you can help.
Please send me the username & password of your site for further checking.
Hi Dominic
I have added the requested information in private below. Let me know if you have any question.
We appreciate the help.
Sincerely,
At the moment, you can enable the Post Types Translation option from the Dashboard > WPML > Setting for the DW Q&A.
I have helped you enable it, you can check your site now.
Hi Dominic
When fixed the translation issue on the other support ticket, this ticket was partially fixed with it as well. 🙂
Now the language switcher shows up 🙂
The only thing left is the Author name which I think should be around the settings you did with WPML for the other ticket. https://ibb.co/f923VCn
Please help
Thank you
This is meta from your theme. In this case, you can provide the account for further checking.
Hi Dominic
any update on this issue please ?
Give me new password. Also, you should keep the password for further checking.
sorry for that, I have added new access. Please help Dominic, we appreciate it 🙂
Please send me your theme folder, I need to install your theme on our localhost to check this issue.
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