Hi designwall, i recently tried to install your pluging but when i did my whole website went blank. I tried to upload via ftp and trough wordpress both with the same result. Can u help me?
Firstly, Please help me deactivate the Q&A plugin from your site. Sorry about that, my friend. I have installed our plugin and activate it to check your issue. To resolve this issue, you can try some following solution:
Solution1: I think hosting company was not using PHP5.
.HTACCESS file on your server. It is a hidden file so make sure your FTP client (use filezilla) can view hidden files. Open up the file in your text editor and add the following line after the line
# END WORDPRESS.
AddType x-mapp-php5 .php
Solution2: Create a New
- In the
Filessection, click on the
- Check the box for
Document Rootfor and select the domain name you wish to access from the drop-down menu.
- Make sure "
Show Hidden Files (dotfiles)" is checked.
Go. The File Manager will open in a new tab or window.
- Look for the
.htaccessfile in the list of files. You may need to scroll to find it.
Right click on the
.htaccessfile >Rename it
.htaccess.bak. Alternatively, you can click on the icon for the
.htaccessfile and then click on the Rename icon at the top of the page.
From the left-hand navigation menu in WordPress:
- Click on
Settings > Permalinks.
- Review settings to be sure they are set up properly.
- Click the Save Settings button.
- Try reloading the site to see if the 500 Internal Server error has been resolved.
Still Getting a 500 Internal Server Error?
Increase PHP Memory Limit
If the error persists, try Increasing the PHP memory limit. Please refer to this article for more information on resolving the PHP Memory Limit Error.
To fix the problem, please modify the memory_limit line in
php.ini to match this example:
memory_limit = 256M
Note: You can send me your FTP, I will help you check and fix it.
Hope this helps !
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