I have installed and activated the plugin as suggested. Everything seems fine except the followings –
- The comment box is appearing but when I (the admin) type any comment in it and click the button “Add Answer” at the bottom, it takes me to a strange page (A page where everything is blank and ‘0’ appears in top left corner). If there is another button to submit the comment then where it is? There is no any other ‘submit’ button below the comment box. The answer box is working fine.
- There are some buttons below the question title such as “Open” button, “Public” button and “Follow” button. None of this buttons are working. When I click them nothing happens. Other buttons like answered, resolved, closed, etc are working fine.
Please suggest. I am using a premium theme since from long time and my visitors are addicted to it, so I can’t change the theme. I can’t even think to change the theme for a single minute because there is average 200 visitors all the time throughout the day and night. Switching off my site will cause lose in Ad revenue.
To find out the issue I have installed wordpress (latest version) on my localhost (on pc using xampp) and tried the DQ Question Answer plugin on other theme and lo everything works fine.
So, my request is, is there any option available which can correct those above issues without need of changing my theme. Please suggest.
I have checked on our demo and still work fine. Firstly, please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one and let us know if you find the problematic plugin(s). Maybe there is a conflict in plugins.
If you still face there issue, you can send me username & password of your site for further checking (via private answer).
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