How do I force visitors to at least input their email when asking questions?

Wikus Olivier
asked 10 years ago

Hi Guys. thanks for this great Q&A tool. I am very impressed. I implemented this on our website… http://www.debtsafe.co.za today. My question is as follows. is it possible to force visitors who want to ask a question to input their email and name and surname before submitting a question. I do not want the visitors to go through a whole registration process…. just a quick detail submission, maybe a “Accept T&C” checkbox and that is it.
Can you please point me in the right direction

2 Answers

DominicStaff
answered 10 years ago

To resolve this issue, you can log in to Dashboard > Q&A > Setting > Permission. Our DW Q&A plugin have supported to allow user submit question don’t need login.
See the screenshot: http://i.imgur.com/6ESf8YX.png
Regards,

Wikus Olivier
replied 10 years ago

Thank you for the feedback. The only option that does not require the visitor to register is the “Anonymous”. If I allow anonymous question asking then the user is not required to input their email address and name. If I allow question asking on the next level which is “subscriber” the user has to register on my site. I want the user to ask a question but only put in their email and Name…. without having to register as a subscriber on my site.

Wikus Olivier
replied 10 years ago

I saw that they can infact input their email but I cannot access their email addresses in the back end. Where are that email address saved. Many times I want to contact my prospective customers directly on their email… but I need it to be show somewhere at least.

thanks for the advice.

DominicStaff
answered 10 years ago

Apologies for the delay in replying to you. At the moment, Our DW Q&A plugin does not yet support this issue. However, it’s great idea, we will discuss about this issue.
Regards,