Angelos Kyritsis
asked 2 years ago

Hi
There is a problem with the current version of notifications.php on DWQA Pro 1.1.3 and the Greek characters in the notification email.
For example, this answer
had this notification with the latest notifications.php

The greek texted title appears with a weird encoding, and the {follower}, who also uses a greek username, is not mentioned at all.

Can you please look into it? In fact, this has been happening for several version of the plugin. I keep using this old notifictions.php file which still supports greek perfectly, and still works with the latest version of the plugin.
 
Can you please look into it?

1 Answers
DominicStaff
answered 2 years ago

Yes, I have sent and notified to our technical team about this issue, we will check it now.

Dominic Staff
replied 2 years ago

You can send me username & password of your site for further checking.

Dominic Staff
replied 2 years ago

We have checked your site and see that the notification shows good now.
See the screenshot: http://prntscr.com/iloaji

Angelos Kyritsis
replied 2 years ago

Dominic, you didn’t change to the newest notifications.php which has the problem with the notifications. I emphasized that I am using the old version, which does not have the problem.

Since you didn’t change the file to the newest version, your check was for nothing, and the problem still exists for every new version of the plugin.

Dominic Staff
replied 2 years ago

Please send me FTP account for further checking.

Angelos Kyritsis
replied 2 years ago

I have sent the account as a private message.

Dominic Staff
replied 2 years ago

please check your FTP account, I can not access your FTP.

Angelos Kyritsis
replied 2 years ago

I just retried the IP, the username and password I sent you, it is fully functional. Have you selected SFTP instead of plain FTP?

Dominic Staff
replied 2 years ago

Yes, we have helped you resolve this issue, you can check your site now.

Angelos Kyritsis
replied 2 years ago

Thank you. Will the fix remain on the next plugin update? Also, can I delete the support accounts?

Dominic Staff
replied 2 years ago

Yes, you can delete the support account and we will check and update this issue in the next version.

Angelos Kyritsis
replied 2 years ago

Thank you very much.

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