Daniel Sigrist
asked 3 weeks ago

Hi, I’m using DW Question & Answer PRO, and I’m getting: ”
The REST API is one way WordPress, and other applications, communicate with the server. One example is the block editor screen, which relies on this to display and saves your posts and pages.
The REST API request failed due to an error.
Error: cURL error 28: Operation timed out after 10000 milliseconds with 0 bytes received (http_request_failed)” 
If I disable the plugin, The problem goes away. Can you take a look?

Thank you,
Daniel

5 Answers
DominicStaff
answered 3 weeks ago

Please send me the username & password of your site for further checking.

DominicStaff
answered 3 weeks ago

I have checked your site.
About this issue, you can update the plugin to the latest version 1.2.6. With the latest version, all the issue in the Site Health has fixed.

Daniel Sigrist
answered 3 weeks ago

Thank you, Dominic,
 
how do I update? just uninstall the old one and install the new one? my Q&A will not be deleted by doing this, right?

Daniel Sigrist
answered 3 weeks ago

BTW, I can’t see the DW Question Answer Pro on my download list. I have the Developer package, but the DWQA is not listed there. I have:
– DW Q&A Captcha, DW Q&A Leaderboard, DW Q&A Markdown, DW Q&A Widgets, Private: DW Q&A Category, Tag Notification
Thank you.

Dominic Staff
replied 2 weeks ago

I have helped you install the latest version, you can check your site now.

Daniel Sigrist
answered 2 weeks ago

Hi, Thank you so much.
I saw that the REst API error is not there anymore. 
I still need to know how to update the plugin because this is the development site, and I will need to update my production site. And I don’t see the DW Q&A Pro on my download list. Can you send me the link to download it?
 
Thank you
 
Daniel

DominicStaff
answered 2 weeks ago

I have added the pro version to your profile, you can check and download it.

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