Englicist
asked 4 years ago

Dear Dominic,
I want the questions to be filtered by only two filter status — Answered vs Unanswered. Open Closed, Resolved etc. are not needed.
 
In addition to that, the present filter status is not working properly.
This issue is somewhat similar to the post here: https://www.designwall.com/question/unanswered-status-filter-not-working-properly/ 

  • When the answer is submitted by a non-admin registered user, it shows in the filter “unanswered”.
  • When another answer is added under that by an admin or a guest user, it is removed from filter “unanswered”, even if the second answer is removed after that, it remains as answered.
  • Again, when I submit an answer to a question and thereafter delete it, it should show as unanswered, but it does not.

Please resolve these issues. I am sharing my site urls and login details in the private answer below. Thanks for the great plugin and the support.

1 Answers
DominicStaff
answered 4 years ago

Firstly, to remove some filter option, you can create a new folder in your theme folder with name “dwqa-templates“. Then go to the wp-content/plugins/dw-question-answer/templates copy/paste the archive-question-filter.php file into dwqa-templates folder then find the options that you want to remove.

About the filter issue we will check and improve this option. 

Dominic Staff
replied 4 years ago

If you still face their issue, you can let me know we will check and support you resolve it.

Englicist
replied 4 years ago

I successfully did it. Thanks for the help.

Dominic Staff
replied 4 years ago

Yes, please let me know if you have any issue or question.

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