Lorraine Dunlop
asked 7 years ago

I have just setup DWQ&A and it all looked okay. I can go into questions and enter a comment but I cannot answer the question. Any ideas on what I have done wrong?

Thanks

Lorraine

1 Answers
DominicStaff
answered 7 years ago

You can tell me detail about this issue and send me your site for further checking.
I’m not sure but you can try deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one and let us know if you find the problematic plugin(s). Maybe there is a conflict in plugins or check the permission in the Dashboard > Q&A > Settings > Permission tab.
Hope this helps !

smoman
replied 7 years ago

Same here, has not worked and broke a few months ago. I have disabled all plugins, changed themes, created new users, checked all settings. I can go to "needs answered" and click on one…..I can REPLY but cannot type in the Answer Question box…..not even logged in as ADMIN. PLEASE HELP

dominic Staff
replied 7 years ago

Please send me username & password of your site (via private answer) for further checking.
Regards,

ege21
replied 7 years ago

yess me to ı cannot type in the answer box….please help

dominic Staff
replied 7 years ago

Have you tried deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one and let us know if you find the problematic plugin(s). Maybe there is a conflict in plugins.
Also, you can create a private question then send me username & password of your site for further checking.

ege21
replied 7 years ago

thank you for answer …My theme shortcodes plugin conflict to dw question box answer box 🙁 but ı cant deactive theme shortcodes …ı need shortcode for videos..Do you have another solution?Thank you for your interest

dominic Staff
replied 7 years ago

Please send me username & password of your site for further checking.

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