Emily Chau
asked 1 week ago

Hi, I’d like to ask is there a way to update DW timeline theme that I bought around 2 years ago? Do I need a new purchase to get the new version which can support the latest WordPress updates?

1 Answers
DominicStaff
answered 1 week ago

If you purchased the theme from ThemeForest, you can create an account on the DesignWall site then let me know your account name, we will check and add the latest version for you.

emilychau
replied 7 days ago

Hi Dominic, I downloaded the theme from envatomarket. I guess should be the same as themeforest?
My account name is: emilychau
License: Regular License
The purchase code is: 4871d1f1-d3d0-479c-8a40-c1b8fc5f2eb8

Thank you!

Dominic Staff
replied 6 days ago

I have added the theme for you, you can check your profile now.

emilychau
replied 6 days ago

May I know where can I find the theme you just added? I can only see the existing theme under the Download tab.

Dominic Staff
replied 5 days ago

Yes, you can download the theme from the Download tab. Also, you have purchased the theme 2 years ago. So, your license is expired, I will allow you to download and update the theme in the 3 months. After 3 months, you need to renew your license to go on update the theme and get support.

emilychau
replied 5 days ago

Thank you!

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